Third Party Data Sub-Processors

We engage certain sub processors to deliver and provision our services. The list of sub processors, their usage and location is provided below.

 

Third Party Service/ Vendor Use Entity Country
Amazon Web Services, Inc. All core TC core services / platforms [Web logs (including request source-ips)] USA
Segment.IO Front-end / web analytics aggregation [IP addresses, user IDs] USA
SumoLogic Log aggregation and analysis [IP Addresses from web logs] USA
Auth0 Authentication [User names, emails, IP addresses)] USA
ZenDesk Ticketing system for support requests. Users create tickets and then communicate within each ticket. Users are identified by email address. USA
Mailchimp Email campaign management system. User emails, first name, last name are leveraged by the software. USA
SendGrid Transactional email management system. User emails, first name, last name are leveraged by the software. USA
CloudKarafka Service eventing [contains user data in various events] USA
Looker Reporting and Analytics platform. Presents user, challenge, project, etc. data to authenticated users for reporting and analysis. Data is hosted on our AWS. USA
Sentry Front end error logging. Captures and reports an event log for front end browser errors. Includes IP and error message. USA
Heap Tracks user activity on front end apps. Records heat maps and user journeys. User info is anonymous. USA
DocuSign Document management platform used to capture signed documents from users, such as NDAs. Email address is captured. May include contest specific personal data. USA
Gsuite Business correspondence and collaboration [email addresses] USA
Drift Marketing chat integration that allows a user to chat with a Topcoder representative. No personal data captured other than what the user shares. USA
HubSpot Marketing automation software. USA
Google Analytics Standard web analytics tracking. USA
Frank, Rimerman + Co.  Tabulate Tax Forms  USA
InstaPage
Web landing pages (like https://www.topcoder.com/staging/x1) [Web logs / IP addresses]
USA
Slack
Communication (internally, with TC members, with clients). [User names, email]
USA
Chameleon
Provides tours in the front end app to end users. Data provided to Chameleon is similar to what is in Google Analytics and Segment.io
USA 
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